CRITICAL SUCCESS FACTORS OF PUBLIC-COMMUNITY PARTNERSHIP IN BALI TOURISM INFRASTRUCTURE DEVELOPMENT

According to the National Development Planning Agency (Bappenas), the limited budget of the Government of Indonesia to improve public facilities can be resolved through the approach of Public-Private Partnership (PPP). PPP beneficial for the parties involved in such cooperation, among others, the transfer of technology, transfer of risk, and increase accountability. Until now, the PPP has not involve the active participation of the community, it is necessary to add an element of society in the so-called Public-Community Partnership (PCP). This study aims to investigate Critical Success Factors (CSF) of PCP. CSF of PCP obtained from the literature study of PPP. Respondents came from the regency/city level agency heads such as: the private sector at management level, party people represented by Indigenous Chairman (Bendesa Adat), Penyarikan (secretary) and Juru Raksa (treasurer). Data of the questionnaire results collected resulted in a significant index (rate of interest) and subsequently analyzed with the “factor analysis“ to determine CSF of PCP. This study resulted in CSF of PCP by incorporating local communities into the PPP, which is an improvement proposal for Decree No. 13 of 2007 about cooperation between the government and the private sector in infrastructure. From the results of a factor analysis, obtained the six CSF of PCP in the development of tourism infrastructure, are: (a) the consortium and risk factors (value diversity 33.545%); (b) Socio-cultural factors (14.647%); (c) legal factor (6.202%); (d) technical factors (4.482%); (e) economic factors (4.271%); and (f) the marketing factor (4.121%). Keywords: Public, Private, Community, Critical Success Factors, Infrastructure. Glossary: PPP: Public-Private Partnership, PCP: Public-Community Partnership, CSF: Critical Success Factors, BOOT: Build-Own-Operate-Transfer, BOT: Build-Operate-Transfer, NTO: National Tourism Organization, EATOF: East Asian Inter-Regional Tourism Forum, KMO: Kaiser-Meyer-Olkin, MSA: Mean sure of Sampling Adequacy.